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Privacy Policy

1. Introduction

Just A Little IT (“we”, “us”, “our”) iscommitted to protecting your privacy and handling personal information inaccordance with the Australian Privacy Principles (APPs) under the Privacy Act1988 (Cth).

2. Information We Collect

We may collect:
- Contact details (name, email, phone, business address)
- Technical information (IP address, device logs)
- Payment details (for billing purposes)
- Information required to deliver IT support services (system configuration,user accounts)

3. How We Collect Information

We collect information directly from you(via email, phone, forms, or ticketing system), automatically throughmonitoring tools and backup systems (with your consent), and from third partieswhen authorised (e.g., Microsoft, Acronis, Bitdefender service partners).

4. How We Use Information

We use your information to deliver ITservices, support, and billing, to improve services and maintain security, andto meet legal and regulatory obligations.

5. Disclosure of Information

We may share information with trustedthird-party service providers (e.g., Microsoft, Acronis, Bitdefender), orregulators and law enforcement if legally required. We do not sell or rentclient information to third parties.

6. Data Security

We take reasonable steps to protectinformation from misuse, interference, loss, unauthorised access, modification,or disclosure. Measures include multi-factor authentication, encryption, andrestricted access to sensitive data.

7. Access & Correction

You may request access to or correction ofyour personal information by contacting us at info@justalittleit.com.au.

8. Complaints

If you believe your privacy has beenbreached, contact us at info@justalittleit.com.au. If unresolved, you maycontact the Office of the Australian Information Commissioner (OAIC).

9. Changes to this Policy

We may update this Privacy Policy from timeto time. The latest version will always be available on our website.

10. Contact Us

For privacy enquiries:
Just A Little IT
Email: info@justalittleit.com.au

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